Performance Indicators in Soci.pdf

Performance Indicators in Soci

David Challis, Paul Clarkson

The growing focus on performance review and monitoring means that awareness and use of performance indicators has increased throughout a number of public services. Set within a national context, this book reviews the historical development and measurement issues of performance indicators within social care and the public sector for older people. It then provides an approach to effective local performance measurement in services for older people and an organizing framework within which organizations can arrange their performance appraisal for older peoples services. The development of performance review in social care of older people is examined, as is the process of developing local performance measures and engaging staff in enquiry and quality management. The book also reviews the process of developing performance indicators and their utilization at an agency level. Performance Indicators in Social Care for Older People will be of particular interest in the UK for local service providers who are developing approaches for local performance review. It will also be of interest internationally, especially in countries where services for older people are currently developing in a similar direction.

Performance indicator - Wikipedia A performance indicator or key performance indicator (KPI) is a type of performance measurement. KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages.

9780754647447 ISBN
Performance Indicators in Soci.pdf


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Objecting to performance indicators - a pastime councils used to excel in - is pointless these days. The government is indicator-mad. The PAF is just the tip of the iceberg on social care Web indicators for research evaluation. Part 2: Social ...

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Q & A: Social services performance indicators | … Objecting to performance indicators - a pastime councils used to excel in - is pointless these days. The government is indicator-mad. The PAF is just the tip of the iceberg on social care

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